We’d love to know where your needs weren’t met, or how we can improve. Follow the steps below for a full, no-hassle, refund within 30 days of your date of purchase. Please include your order number and why you are requesting a refund, so we can understand the issue and resolve it promptly.
We make every attempt to process refunds as quickly as possible. However, Stripe or PayPal (our payment processors) or your financial institution can take up to 20 days for the refund to reflect in your bank account/card. We have no control over how long this takes.
** Most payment processors charge us a non-refundable fee. This fee will be deducted from the total refunded amount.